Car Rental Vehicle Inspector

  • Basis:  Full-Time
  • Closing Date:  31 Dec, 2019
  • Job Ref:  KMP-50309

Job Description

Maze Car Rental has an exciting opportunity for a Car Rental Vehicle Inspector Agent at our Malta Airport office. The Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved service techniques. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our quality standards.

Responsibilities:

  • Greet customers upon arrival
  • Complete a vehicle inspection upon collection and return with the customer
  • Identify any new damages to the vehicle upon return
  • Prepare all rental and return documents accurately and completely
  • Assist customers by effectively resolving all customer service issues

Skills Required:

  • Excellent customer care and communication
  • Ability to follow defined service and sales processes
  • Strong verbal and written communication skills
  • Strong organisational skills and the ability to multi-task
  • Ability to manage stressful or unusual situations to maintain good customer service
  • Basic computer navigation skills and knowledge of Microsoft Office applications
  • Ability to work 40 hours per week including day and/or evening hours
  • Must be able to read, write, speak and understand English very well
  • Any additional languages shall be considered an asset