Marina Hotel Corinthia Beach Resort

Guest Care Host

  • Basis:  Full-Time
  • Closing Date:  14 Feb, 2022
  • Job Ref:  KMP-68026

Job Description

This stylish luxury hotel, Marina Hotel Corinthia Beach Resort, is seeking to recruit an ambitious, determined, and highly motivated individual who is willing to embark on a career in hospitality.

The candidate will be responsible for:

  • Manning the reception desk and greeting guests upon arrival;
  • Processing arrivals and departures in line with company standards;
  • Taking a proactive approach to the front office activities, anticipating potential sales opportunities and any concerns that may arise;
  • Handling any queries in a friendly and efficient manner and take the necessary action when required;
  • Ensuring VIP allocations are made and amenities arranged;
  • Fulfilling all guests’ needs and requirements;
  • Handling all telephone calls that come through to the Guest Service Centre;
  • Delivering outstanding customer care service.

The ideal candidate will:

  • Possess ITS qualification or equivalent;
  • Have good administrative skills, be computer literate, and ideally conversant with Opera;
  • Have previous experience in a Front Office department;
  • Possess excellent verbal and written communication skills in English and ideally in another European language;
  • Have exceptional customer care skills;
  • Be logical, accurate, and able to multi-task;
  • Be well-organized and possess good time management skills;
  • Be able to work in a dynamic environment;
  • Be self-motivated, able to work under pressure and adhere to deadlines;
  • Demonstrate a flexible attitude towards working patterns including working night shifts;
  • Be distinctive, professional, and have a warm personality.

We Offer:

  • Welcoming and fun environment;
  • Meals on duty;
  • Interesting career opportunity and professional growth;
  • Health insurance cover.