Job Description
M. Demajo (Services) Limited, a subsidiary within the M. Demajo Group, is seeking to recruit a Credit Control and Administration Clerk to assist the Credit Controller and Head of Administration and Debt Collection. The chosen candidate will be responsible for communicating with the debtors so that any outstanding debt is settled, whilst attending the reception and carry out any clerical duties.
The role of the Credit Control and Administration Clerk will include:
- Assisting in debt collection whilst maintaining contact with debtors and following up on their accounts.
- Making outbound calls and handling inbound calls to service accounts.
- Oversee the mailing of letters to customers to encourage payment of delinquent accounts and give information to the Credit Controller to ensure that precaution is taken when selling to delinquent accounts.
- Coordinating with the Credit Controller / Head of Administration and Debt Collection to examine the possibility of legal action for long overdue accounts.
- Maintaining files, records, and journals to provide a chronology of collection activity for every overdue debtor’s account, and provide weekly, monthly and quarterly reports of collection results.
- Answering telephone enquiries and sorting and distributing any mail / packages to respective departments.
The ideal candidate must:
- Have excellent verbal and written skills in both Maltese and English.
- Be proficient in using Microsoft Office applications.
- Possesses excellent communication skills and a customer-focused approach.
- Possess an O ’level standard of education.
- Experience in the role will be considered an asset.
- All personal data will be treated in strict confidence.
Interested candidates are kindly requested to send their curriculum vitae to the Head of Human Resources via the apply button below.
