LifeStar Holding plc

Claims Handler

  • Basis:  Full-Time
  • Closing Date:  09 Jul, 2021
  • Job Ref:  KMP-61224

Job Description

The position is responsible to undertake a range of administrative functions to ensure the smooth running of the Life Insurance department.

Main Responsibilities:

  • Process insurance transactions whilst providing excellent customer service with all stakeholders
  • Assist in preparation of reports, statements, maturities, valuations and claims
  • Review all documentation, identify missing documents and data input
  • Process disability claims, cash surrenders, maturities and valuation statements
  • Assist in the preparation of death claims
  • Assist and process endorsement requests and issue / prepare the respective revised schedule
  • Handling clients’ and brokers’ queries
  • Updating and maintaining databases
  • Other reasonable duties and responsibilities within the overall function, which may be assigned from time to time

Other Responsibilities (Risk-Related):

  • Maintain a comprehensive overview of the processes within your section and report any key business risks across all levels to the Chief Executive Officer promptly
  • Assist your superior or senior management to develop, communicate and instil a risk management culture
  • Encourage/motivate your colleagues in risk management principles and practices

Knowledge / Skills / Qualifications:

  • One or more years of experience in a similar role will be preferred however training on the job will be provided
  • Fluency of written and spoken Maltese and English language