After Sales Coordinator

  • Basis:  Full-Time
  • Closing Date:  15 Aug, 2020
  • Job Ref:  KMP-54424

Job Description

We are currently seeking an After Sales Coordinator to join our team!

Main Duties / Responsibilities:

  • To coordinate with the Senior Technician in the drawing up of the daily works programme on the service calls received;
  • To check job sheets for invoicing purposed and analyse contents;
  • To issue invoices on the contents of the job sheets;
  • To chase payments on the invoices issued;
  • Issue new service agreements and their renewal;
  • Administer spare parts stock levels and prepare purchase orders for ordering of spare parts;
  • To issue quotations for repair works;
  • To answer all incoming service telephone calls;
  • To ensure that all customer complaints are received by the Services and Sales Managers;
  • To be involved directly in the client care duties and responsibilities pertaining to the section and ensure that the best service is provided at all times;
  • To maintain and develop continuous contact with clients;
  • To deal with customers in a satisfactory manner;
  • To perform any other office duties requested by the Sales Manager.

An attractive salary is given to the right applicant.