We are currently seeking an After Sales Coordinator to join our team!
Main Duties / Responsibilities:
- To coordinate with the Senior Technician in the drawing up of the daily works programme on the service calls received;
- To check job sheets for invoicing purposed and analyse contents;
- To issue invoices on the contents of the job sheets;
- To chase payments on the invoices issued;
- Issue new service agreements and their renewal;
- Administer spare parts stock levels and prepare purchase orders for ordering of spare parts;
- To issue quotations for repair works;
- To answer all incoming service telephone calls;
- To ensure that all customer complaints are received by the Services and Sales Managers;
- To be involved directly in the client care duties and responsibilities pertaining to the section and ensure that the best service is provided at all times;
- To maintain and develop continuous contact with clients;
- To deal with customers in a satisfactory manner;
- To perform any other office duties requested by the Sales Manager.
An attractive salary is given to the right applicant.
Kencar Company Limited – KMP-54424