Pension Administration Manager

  • Basis:  Full-Time
  • Closing Date:  28 May, 2021
  • Job Ref:  KMP-59897

Job Description

The company is seeking to recruit a Pensions Administration Manager within the Pensions department.

The Manager will be mainly responsible to:

  • Manage a team of Administrators, responsible for the take-on of new clients, investment of funds, payment of benefits and ad for all the pensions administration matters.
  • Line management of the pension supervisors ensuring regular feedback, appraisals and one on one meetings.
  • Ensure that communication between departments is ongoing and utilised to maintain an environment of constant improvement.
  • Help train staff members to ensure that everyone is performing up to standard, coaching and developing when required to ensure team productivity.
  • Work with the Compliance department to ensure that updates are implemented where required and shared with the team.
  • Take the lead in getting up to date with new regulations and laws as required and be able to transpose such into processes.
  • Provide administration support for more complex areas of the day-to-day administration and deal with a wide range of queries from advisers and members.
  • Resolve any issues arising from non-standard queries and policies.
  • Implement process changes deriving from change in company policy or change in legislation.
  • Preparation of correspondence with clients and their advisors and handling of complaints for review.
  • Ensure the correct preparations of payment instructions and monitoring execution of instructions.
  • Ensuring service level agreements within the department are met and meeting all regulatory deadlines.
  • Relationship management covering both the advisers and clients.

Key Skills and Qualifications:

  • Possess a minimum degree or diploma in financial services.
  • 3 minimum years’ experience within a similar role within the financial services industry.
  • Competent manager of people and systems.
  • Fully committed to accomplishing tasks.
  • Proficient in professional English.
  • Share the company values of team spirit, respect and learning.
  • Possess the highest level of integrity and professionalism.

This position is offered on a full-time basis Monday to Friday, 9:00 – 17:30.

Salary range: Negotiable depending on experience.

The company will offer an attractive remuneration package to the right candidate with an opportunity to work for a company that is the market leader within the industry.

Kindly note that your application will be sent directly to the employer of this vacancy.