Hilton Malta is recruiting for a Front Office Supervisor on a full-time basis. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimisation.
The selected candidate will assist in:
- Training, supervision and guidance of Front Office team members
- Motivating team members and establishing a productive working environment for the hotel
- Assigning daily work tasks to team members
- Dealing effectively with guests’ feedback to exceed guests’ expectations
- Responding promptly to any guests’ requests and work to optimise the guests’ experience
- Maintaining control and composure in difficult situations and exhibit good judgement
Candidates should have a minimum of two years of experience in the hotel industry in a similar role and an excellent command of the English language. An ITS qualification and knowledge of other foreign languages will be considered an asset.
Hilton Malta – KMP-65078