Hilton Malta

Front Office Supervisor

  • Basis:  Full-Time
  • Closing Date:  12 Nov, 2021
  • Job Ref:  KMP-65078

Job Description

Hilton Malta is recruiting for a Front Office Supervisor on a full-time basis. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimisation.

The selected candidate will assist in:

  • Training, supervision and guidance of Front Office team members
  • Motivating team members and establishing a productive working environment for the hotel
  • Assigning daily work tasks to team members
  • Dealing effectively with guests’ feedback to exceed guests’ expectations
  • Responding promptly to any guests’ requests and work to optimise the guests’ experience
  • Maintaining control and composure in difficult situations and exhibit good judgement

Candidates should have a minimum of two years of experience in the hotel industry in a similar role and an excellent command of the English language. An ITS qualification and knowledge of other foreign languages will be considered an asset.