Job Description
db Group, Malta’s leader in hospitality and leisure sector. The group is distinguished and well established in the hospitality sector with its own branded db Seabank Resort and db San Antonio Hotel and within the leisure sector with its own branded Pearl Spa, Hardrock, and Starbucks development license and outlets, as well as its variety of established restaurants offering various cuisines, including Aki, Amami, Nine Lives, Blu Beach, Westreme, Loa and Sonora.
We are currently looking for a full-time Bartender to join Hard Rock Cafe.
The Bartender is the stepping stone, the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).
Basic functions of the Bartender include
Making drinks to specific recipe
Demonstrating responsible alcohol service
Serving food
Handling cash and other forms of payment
Making proficient sales transactions – using a point-of-sale system
Properly checking I.D.s – for guests who appear to be under 18 years old
Maintaining proper cash drawer balances
Directing guests to areas / restrooms
Demonstrating impeccable product knowledge
Suggestive selling – using proven techniques
Maintaining a clean and organized bar area
Maintaining proper product pars – through bar pulls and inventories
Stocking liquor, beer, wine and glassware throughout the shift
Properly labelling, dating, covering and refrigerating prepped items for the bars
Maintaining a proper 3 – compartment sink properly sanitizing equipment, utensils, and glassware
Performing opening, closing and side duties – setting u / breaking down the bar, cleaning glass / countertops, sweeping the floor, etc
Answering questions – accurately and politely
Creating memorable experiences
Entertaining guests to create Raving Fans
Job Requirements
Must be at least 19 years old
Performing duties which require bending and reaching
Lifting and transporting up to 5o-pound containers from dry storage and beer coolers
Standing, for up to 8+ hours
Maintaining a well-groomed appearance (having a plan)
Following all uniform guidelines
Practising all safety and sanitation standards
Recycling products, where possible
Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention to detail and a sense of urgency
Displaying a positive and outwardly friendly attitude toward guests
Maintaining HRC’s 5 core values and mission statement
