We are currently seeking a Reservation Agent to join the team.
- Being knowledgeable about room availability at all times;
- Up-selling of rooms to maximize profits;
- Checking the arrival date and correspondence to ensure that they are congruent;
- Ensuring that the filing system is complete and updated;
- Assisting the Front Office and Reservations department in establishing correct rate codes in Brilliant;
- He / she will report to the Front Office and Revenue Manager.
- Excellent telephone manners;
- Impeccable communication skills;
- Previous experience in reservations or front office is considered an asset.
Grand Hotel Excelsior – KMP-74675