Night Auditor

  • Basis:  Full-Time
  • Closing Date:  21 Apr, 2019
  • Job Ref:  KMP-42931

Job Description

The selected candidate will be assisting hotel guests during the night shift.

Duties Include:

  • Posting all daily room and outstanding charges
  • Preparing hotel operating reports and auditing according to standard
  • Preparing credit card summaries and posting to ledger accounts
  • Taking over from the Front Office Assistants, checking and accepting float and takings
  • Accepting revenue and floats from restaurant cashiers, ensuring that these are securely locked away in the safe
  • Correcting any errors or omissions made by cashiers
  • Ensuring an efficient, informative and quick check-in and check-out
  • Being familiar with general knowledge about the Maltese Islands
  • Listening effectively to guests, and taking action on requests / complaints as soon as possible, in a professional manner
  • Answering all telephone calls quickly and politely, using the standard greeting
  • Liaising with hotel departments as required
  • Assisting the Night Manager as required

Requirements:

  • Organisational and time-management skills
  • Proficiency in MS Office applications
  • Guest-centric attitude
  • Excellent command of English- knowledge of any other European language will be considered an asset
  • Previous experience within a front office environment will be considered an asset
  • Knowledge of Brilliant hotel software will be considered an asset
  • Availability to work day shifts if required