Job Description
Glow is a lighting studio specialising in architectural lighting design and supplies, with expertise to manage & assist the lighting design aspect of any project, commercial or residential. Our experienced team at Glow has helped cultivate, reimagine and transform the lighting design for several high-profile clients.
We are looking for a full-time Administration Clerk to form part of our dynamic team.
The right candidate would be a motivated, energetic individual who takes pride in what they do, with great interpersonal skills and able to offer a consistently high standard of customer service.
The chosen candidates will be responsible for general office duties and logistics amongst other duties. Assisting the Glow team to ensure a seamless operation.
The chosen candidate must be proficient with all Microsoft Office applications, including Word, Excel and Outlook.
Responsibilities will include:
- Maintaining internal systems and logistics
- Managing client orders from quotation to PO and shipping status
- Handling logistics of incoming and outgoing goods
- Placing orders with suppliers and keeping track of ETA’s, and handling supplier queries
- Entering stock and orders, distributing it and storing in an organised manner
- Customer care and sales support
- Handling incoming phone calls and promptly responding to emails and other queries received via social media
- Supporting the Sales team with issuing and following up on quotations for basic sales
- Handling of after-sales inquiries
- Bookkeeping and invoicing support
- Issuing invoices and following up on debtors
- Processing of supplier invoices and reconciliation with statements
- Working closely with the accounts department to provide general bookkeeping support and providing information necessary in order to ensure the company’s books are kept up to date
- Handling petty cash transactions
- Other ad hoc office duties
Attributes:
- Able to multi-task, organise, and prioritize work
- Takes initiative and is able to work under pressure and with minimal supervision
- Meticulous and possess excellent organisational skills
- A team player, but able to work independently
- Excellent interpersonal and customer service skills
- Excellent command of the English language
- Proficiency in Microsoft Office applications, with strong Excel skills
The following would also be considered an asset:
- Previous experience in a similar role
- A background or qualifications in book-keeping or accounting
- Experience in logistics or goods handling sectors
