CRM Coordinator

  • Basis:  Full-time
  • Closing Date:  16 Feb, 2020
  • Job Ref:  KMP-51709

Job Description

About the company:
Genesis Global is an online gaming company, founded in 2014 by industry-leading professionals with over 40 years of collective experience in the high-stakes world of top global media. Their experience spans digital, traditional and new media markets.

Our products combine the best, award-winning gaming technologies with cutting-edge design to provide the most modern and satisfying user experience available to casino customers in most global markets.

Position Purpose:
We are looking for a CRM Coordinator to join our CRM team to assist in the execution of CRM campaigns and programs for our brands.

Key Responsibilities:

  • Provide expertise on campaign setup and planning;
  • Create comprehensive briefs for campaigns;
  • Execute and implement campaigns and programs;
  • Document campaign plans to maintain visibility on CRM operations;
  • Maintain and transmit best practices on campaign execution to brand teams;
  • Iterate on campaign results, follow-up their performance and make changes on setup if required;
  • Ensure proper information is given to other stakeholders on CRM activity e.g. running offers, bonuses, automation etc.


  • Experience using HTML, preferably in the context of email sending;
  • Attention to detail and ability to work in a team;
  • Ability to use MS Office to generate and present reports;
  • Excellent written and spoken English;
  • Flexible and ‘can do’ attitude;
  • Ability to be adaptable in a business pressured environment;
  • Gaming experience is a plus, as well as experience using CRM Tools such as Silverpop, Exact Target, Xtremepush.

Further information:
At Genesis we offer a friendly, dynamic work environment. We believe that our employees are our main asset and we make sure that we walk the talk.

In addition to a competitive salary, we also provide breakfast once a week, regular team events and other benefits that can include a pension scheme, holidays or anything else you fancy. This position is based in Malta and we are looking to recruit as soon as possible.