CRM Coordinator

  • Basis:  Full-Time
  • Closing Date:  22 Apr, 2019
  • Job Ref:  KMP-42949

Job Description

About the Company
Genesis Global is an online gaming company, founded in 2014 by industry-leading professionals with over 40 years of collective experience in the high-stakes world of top global media. Their experience spans digital, traditional and new media markets.

Our products combine the best, award-winning gaming technologies with cutting-edge design to provide the most modern and satisfying user experience available to casino customers in most global markets.

Position Purpose
We are looking for a CRM Coordinator to join our CRM team to assist in the execution of CRM campaigns and programs for our brands.

Role and Responsibilities

  • Provide expertise on campaign setup and planning
  • Execute and implement campaigns and programs
  • Document campaign plans to maintain visibility on CRM operations
  • Maintain and transmit best practices on campaign execution to brand teams
  • Iterate on campaign results, follow-up their performance and make changes on setup if required
  • Ensure proper information is given to other stakeholders on CRM activity e.g. running offers, bonuses, automations etc


  • Experience using HTML, preferably in the context of email sending
  • Attention to detail and ability to work in a team
  • Ability to use MS Office to generate and present reports
  • Excellent written and spoken English
  • Gaming experience is a plus, as well as experience using ESP / CRM tools such as Silverpop, Exact Target, Emarsys and Optimove

Further Information
At Genesis we offer a friendly, dynamic work environment. We believe that our employees are our main asset and we make sure that we walk the talk. In addition to a competitive salary, we also provide breakfast once a week, regular team events and other benefits that can include a pension scheme, holidays or anything else you fancy. This position is based in Malta and we are looking to recruit as soon as possible.