Franks

Shop Assistant

  • Basis:  Full-Time
  • Closing Date:  21 Jul, 2024
  • Job Ref:  KMP-91868

Job Description

Organization Role
The Shop Assistant is part of the retail team and is directly accountable for the profitability and day to day running of the shop where they are appointed.

Accountability
This post reports to and is appointed by the Company’s Management team. The shop assistants in the shops report to the Shop Managers and Supervisors.

General Responsibilities

  • Perfect knowledge of the company’s mission statement.
  • Change shop layout and display as required.
  • Foster excellent teamwork with all members of staff.
  • Provide a safe environment for staff and customers.
  • Provide excellent customer care and service at all times.
  • Greeting customers in a professional and engaging manner.
  • Providing honest and confident feedback to customers regarding the displayed merchandise.
  • Ensure displays and shelving are attractive and encourage multiple sales.
  • Keeping the area clean, free from clutter and organized throughout.
  • Satisfactory handling and resolving any complaints from customers.

Timeframe
This is normally a permanent full-time post and entails flexible working hours including working on Saturdays and Sundays as required.