Finaro (Formerly Credorax)

Fraud Analyst

  • Basis:  Full-Time
  • Closing Date:  18 Oct, 2023
  • Job Ref:  KMP-85334

Job Description

Finaro (formerly Credorax) is an established payment services provider and card payments acquirer specializing in tailor-made solutions for e-commerce transaction processing. The Bank is seeking to recruit a Fraud Analyst to join a high-performing Fraud Prevention team as the business goes through a period of transformation.

The Fraud Analyst is responsible for

  • Daily monitoring and investigation of suspicious transaction, merchant and third-party activity
  • Effectively liaise cross-teams and cross company, identifying fraud risk and implementing best-in-class monitoring reports and fraud mitigating procedures
  • Strong analytical ability to be able to look at fraud trends within our entire portfolio and at merchant level
  • Discuss fraud trends and processes with partners and merchants, discuss action plans and work with them to make recommendations
  • Perform analysis of purchases/transactions, real-time or near real-time or via company‘s proprietary Business Intelligence tool to identify fraud and chargeback risks
  • Regular preparation of reports to facilitate the explanation of fraud risk findings. Liaise with Card Schemes including, Visa and MasterCard, regarding fraud and risk-related matters
  • Be knowledgeable in Scheme chargeback and fraud programs
  • Monitor and manage the Card Scheme programs including timely review of breaches, investigations, submission of appeals, submission of data to Card Schemes, and reporting to senior management as per internal process
  • Work closely with the risk team to identify problematic merchants that need to be closely monitored
  • Work closely with the fraud prevention manager to assist with adapting and building the fraud tools used by the team on a daily basis
  • Other ad hoc tasks delegated by the manager

Key requirements

  • Hold a Degree qualified in Banking and Finance, Statistics, Data Analytics, Economics or related discipline
  • Experience with Business Intelligence tools such as Oracle BI, SAP, Qlik, Tableau or SQL is required
  • Have advanced Knowledge of Microsoft Excel
  • Strong analytical and intuitive investigative skills
  • Have previous work experience in a fraud / investigative function gained from working in either Payments, Banking or iGaming industry
  • Be excellent at communicating in English – Both verbal and in writing
  • Be able to work under minimal supervision / high degree of independence allocated
  • Card acquiring background highly advantageous
  • Ability to manage multiple tasks and prioritize workflows

Benefits of working for Finaro
Our bright open-plan offices are in the heart of Valletta, Malta’s historic capital city, offering a modern, functional and welcoming environment. As part of our standard remuneration package, we offer parking allowances and private health, dental and life insurances, as well as preferential home rates and pension plan with APS according to company policy. We also offer discounted corporate gym rates, daily fresh fruit, family-friendly measures (hybrid working model) as well as exciting company events. Finaro is proud to have been recognized for its excellence in HR Practices and awarded the FHRD Quality Mark.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and / or expression.