Finance House plc

Administration Officer

  • Basis:  Full/Part-Time
  • Closing Date:  23 Dec, 2022
  • Job Ref:  KMP-77632

Job Description

The Organization
Finance House plc was incorporated and licensed by the Malta Financial Services Authority in January 2013 as a lending institution offering car loan financing to a diverse portfolio of clients. Finance House is also a member of the Malta Clearing House and holds an interest in AB Finance plc.

Finance House continues to evolve through its online platform that provides a wider range of financing solutions including car, motorbike and boat loans. Finance House stands by its service promise by offering flexibility, efficiency, and convenience.

Today Finance House is looking ahead with a refocused vision that aims to see it grow further in the financial services sector.

As part of our growth strategy, we are seeking to recruit an Administration Officer to complement our team.

Role Summary
The main goal is to assist the team in ensuring that the Finance House is compliant with various regulations as directed by Malta Financial Service Authority and the Financial Intelligence Analysis Unit, operating in a legal and ethical manner whilst meeting its business objectives.

As an Administrative Officer, you will form part of the MLRO and Compliance Office, assisting in the daily office operations and ensuring adherence to all applicable regulatory requirements.

All required training will be given in-house with further opportunity and support to attend external training after the compulsory probationary period.

Main Responsibilities of the Role

  • Accurately collect data and maintain appropriate electronic filing databases.
  • Customer data input uploads using our in-house software platform.
  • Undertaking background checks on customer onboarding and coordinating other administrative tasks.
  • Extracting reports using MS Office tools.
  • Communicating and coordinating with colleagues when dealing with generic requests and enquiries received from internal departments.
  • Ensure customer satisfaction and provide professional customer support when communicating with external clients electronically or face to face.
  • Engage in any other tasks commensurate with the role.

We are looking for a highly enthusiastic individual with a strong work ethic who is seeking a career which offers opportunities for growth.

Skills Required

  • A minimum of O’ level standard.
  • Strong attention to detail.
  • Strong research and analytical skills.
  • Works professionally with all stakeholders.
  • Communicates clearly at all levels.
  • Be highly organized, proactive, and able to work on own initiative.
  • Be fluent in both oral and written English.
  • Proficient in the use of Microsoft Office applications.
  • Hands-on experience with office equipment.
  • Good time management with the ability to work under pressure and within tight timescales.

Applicants with an availability of 30 hours will also be considered although preference will be given to candidates seeking a full-time role.