Dragonara Casino

Slots Technician

  • Basis:  Full-Time
  • Closing Date:  18 Dec, 2021
  • Job Ref:  KMP-66550

Job Description

At the Dragonara Casino we are looking to recruit a Slots Technician who will ensure that all gaming equipment are in full operational order in accordance to standards, policies and procedures.

The ideal candidate will be responsible for:

  • Conforming to internal security and operational procedures, be fully conversant with the online system, the operation of all types of gaming machines, ancillary machines and other equipment.
  • Knowing thoroughly the various games played on slot machines, assisting customers to understand and play on slot machines.
  • Attending promptly to any requests by customers, reporting customer-related incidents to the appropriate management.
  • Diagnosing and rectifying malfunctions on any gaming machines, ancillary machines and other equipment including stacker / bills validator, reporting any malfunction and consequent repairs carried out.
  • Attending to payments as required, taking meter readings as required, carrying out regular and event-related servicing of all types of gaming machines, ancillary machines and other equipment.
  • Participating in the slot machines count, maintaining security in the slot machines area, and performing related tasks when required.
  • Ensuring sound, accurate and systematic record-keeping of all aspects of the shift.
  • Ensuring that proper shift handovers are conducted at the beginning and the end of your shift.

The ideal candidate will:

  • Have a diploma in Engineering (Electronics) or related courses in electronics.
  • Have previous casino experience but not mandatory.
  • Have formal training in repair of a variety of electrical, mechanical and electronic equipment.
  • Have electrical and electronic knowledge of casino equipment.
  • Have excellent communication skills in English and preferably also Maltese.