Customer Support Agent
CX Fort Ltd.
Job Ref: KMP-86916
Job Description
BasisFull-Time |
Apply by23-Dec-2023 |
We are currently seeking a Customer Support Agent to join our team.
What will you be doing?
Working on a rotating shift schedule, in this role, you will join a young energetic team, whose main responsibility is to assist with customers queries.
Responsibilities
Requirements
Skills
Previous experience in the field of customer support will be considered an asset.
What should you expect?
CX Fort Ltd. - KMP-86916
What will you be doing?
Working on a rotating shift schedule, in this role, you will join a young energetic team, whose main responsibility is to assist with customers queries.
Responsibilities
- Assist customers by answering incoming email queries.
- Providing ‘on-site live chat’ and telephone support.
Requirements
- A university degree or similar qualification.
- Have complete fluency in both written and spoken English.
- Have complete fluency in another language
- Be willing to learn and work on a 24/7 shift schedule.
Skills
- Possesses strong typing skills.
- Be an excellent communicator both verbally and in writing.
- Be a great team player.
- Can multitask and work under pressure.
Previous experience in the field of customer support will be considered an asset.
What should you expect?
- An informal atmosphere and family-like environment.
- A safe work environment.
- Great work-life balance.
- Teamwork and collaboration.
- Training and personal development.
- An attractive remuneration package.
- Fringe benefits.
CX Fort Ltd. - KMP-86916