Front Office Shift Leader

  • Basis:  Full-Time
  • Closing Date:  25 Dec, 2019
  • Job Ref:  KMP-50549

Job Description

This stylish luxury hotel, Corinthia St. George’s Bay is seeking to recruit an ambitious, determined and highly motivated individual who is seeking to embark on a career in hospitality. A challenging opportunity has arisen ahead for those who would like to advance their career within the Front Office department. Working with a highly dynamic team, in a fast-moving environment, the candidate will be responsible to carry out requested duties whilst delivering exceptional customer care service.

Scope and Purpose

  • Overseeing and directing the reception operation by supervising the team and ensuring that guests’ needs are met to the high standard required by the company
  • Maintaining effective communication within the department
  • Assisting in achieving goals and targets set in company budget
  • Responding and actioning any queries in a friendly and efficient manner
  • Delivering outstanding customer care service
  • Fulfilling all guests’ needs and requirements

Entry Requirements

  • Have a minimum of two years’ experience within a Front Office department
  • Have a pleasant personality and professional disposition
  • Be computer literate and familiar with Opera PMS and Microsoft Office applications
  • Be logical, accurate and able to handle multi-tasking
  • Be fluent in English and preferably another language
  • Have excellent verbal and written communication
  • Be willing to work night shifts, weekends and public holidays as necessary
  • Maintain Company grooming standards

We Offer:

  • Welcoming and fun environment
  • Meals on duty
  • Health insurance cover
  • Interesting career opportunity and professional growth