Citadel Insurance plc

Claims Handler & Customer Service Representative

  • Basis:  Full-Time
  • Closing Date:  24 Dec, 2022
  • Job Ref:  KMP-77471

Job Description

We are looking for an experienced Claims Handler and Customer Service Representative to join our team. The position demands a dynamic individual with strong acumen in client relations.

Main Duties and Responsibilities:

  • Provide customer care duties with ongoing professional service, anticipating clients’ individual needs and acting accordingly by issuing and following up on insurance quotes;
  • Liaise with clients and intermediaries;
  • Undertake other duties related to the role.

Skill-sets and Requirements:

  • A self-driven target-oriented team player with a flair for sales and good customer service;
  • Have excellent interpersonal, communication and customer care skills;
  • Well-organized and IT proficient;
  • Fluent in written and spoken English and Maltese.

Education and Experience:

  • A qualification in insurance at a diploma level or an equivalent will be considered an asset;
  • Preference will be given to candidates with previous work experience in the insurance industry and in a similar position.

A remuneration package, including benefits, will be awarded in accordance with the individual’s qualifications and experience.

If you believe you are the right person for this post, please apply on the below button.

All applications will be treated with the strictest confidence.