Centrecom Limited

Contact Centre Agents

  • Basis:  Full/Part-Time
  • Closing Date:  26 May, 2021
  • Job Ref:  KMP-59877

Job Description

Centrecom offers opportunities to those who are looking for stability at the place of work. All employees are rewarded with incentives and bonuses throughout the year. Employees have the possibility to be part of a development program to improve their skills and grow within the company.

Why work with us?

  • We are a dynamic and innovative company, and we seek candidates who have the same spirit;
  • You will be joining a company that values its employees and invests in their career;
  • You will work with a team of professionals who are available to help you navigate and grow.

Who are we looking for?
Someone who is curious about joining the call centre industry, eager to learn, does not mind working in a fast-paced environment and especially a goal-getter.

Ideal candidates will be trained to represent one of our clients and will be assisting its customers via phone, social media and / or emails.

Other requirements which are essential for this role

  • One has to be fluent in Maltese and / or English, spoken and written in order to handle calls and emails;
  • Good communication, writing and listening skills are very important in this role;
  • A can-do attitude and the ability to work on your own initiative with limited supervision;
  • Computer literate, preferably in possession of an ECDL certificate;
  • Previous experience in any customer care role is a must.