Client Support Agents

  • Basis:  Full-Time
  • Closing Date:  14 Jul, 2019
  • Job Ref:  KMP-45501

Job Description

At Centrecom our Agents offer customer care services via phone and emails from our Call Centre or face to face from our Customer Support Offices/ Hubs around Malta. This position offers the possibility to do both!

If you are an individual who enjoys meeting different people on a daily basis and passionate about Customer Care, this job is perfect for you!

Ideal candidates will be working shifts primarily at our Call Centre in Mosta between Monday and Friday 08:00 and 16:00hrs and occasionally also cover shifts in our service hubs on replacement basis. This position is based on 36 hours per week.

This position offers incentive bonuses, employee benefit schemes, guaranteed allowance for replacing the existing agents, paid training for the first couple of weeks of employment and an amazing team of leaders who are always available to help you navigate and grow within the Company.

Requirements:

  • Excellent command of both Maltese and English, spoken and written is a must
  • Basic Computer knowledge, preferably in possession of an ECDL Certificate
  • Previous experience in customer care
  • Must be willing to work Wednesday evenings and Saturday morning when needed at Service Hubs (occasionally).