Cassar Airconditioning Systems Limited

After Sales Clerk

  • Basis:  Full-Time
  • Closing Date:  15 Oct, 2023
  • Job Ref:  KMP-85285

Job Description

Are you looking for a challenging job in a great work environment?

Then this is your opportunity to form part of our dynamic team.

CAS is a leading firm in the H.V.A.C. (Heating, Ventilation & Air Conditioning) industry in Malta. The Company was founded in 1996 as one of the leading local firms, offering value and quality to meet and exceed customers’ expectations. CAS values their team and strives to offer fulfilling and rewarding employment, whilst empowering them to self-develop and successfully build a career.

Due to ongoing growth in our company, we are seeking to recruit another After Sales Clerk on a full-time basis.

Reporting directly to the After Sales Supervisor, the successful candidate will:

  • Be in charge of any after sales enquiry by handling a combination of networking channels such as phone calls and emails.
  • Guide the customer in the ultimate after-sales experience from a product point of view to an impeccable service with a smile.
  • Maintain a good relationship with existing customers whilst also creating new relationships in both business-to-business and business-to-consumer sectors.
  • Be able to work on his / her own initiative in a fast-paced work environment.
  • He / she will work closely with existing clients to provide responsive and professional service;
  • Be able to work overtime when and if required (Saturdays if required).
  • Must be able to work under pressure, without supervision.
  • Be resourceful and maintain a strong ambition to succeed.
  • Must have good knowledge of Microsoft Office applications.
  • Although training will be given, previous experience in a similar post, and experience in using SAGE would be considered as an asset. The chosen candidate will be reporting directly to the Head of Department.

Previous experience in a similar post will be considered as an asset.

The selected applicant must be able to work under pressure, without supervision and must have good knowledge of Microsoft Office.