Casino Malta

Receptionist / Slot Attendant

  • Basis:  Full-Time
  • Closing Date:  14 Dec, 2023
  • Job Ref:  KMP-86686

Job Description

Malta’s largest land-based Casino, Casino Malta is looking to hire a Receptionist / Slot Attendant on a full-time basis. In Casino Malta by Olympic Casino, we provide the most exciting casino experience with a mix of Las Vegas-type entertainment and the best customer service.

If you have a passion for people and service, then we’ve got an amazing opportunity for you!

As a part of our team, you will be responsible for providing a fun, friendly and efficient service and sophisticated experience to our guests. Master your customer service skills and have fun on the job by explaining games and celebrating winnings.


  • Friendly, polite and professional service of the customers;
  • Informing the customers of promotional opportunities, special offers and additional services provided by Casino Malta;
  • Providing information via the telephone and e-mail;
  • Registering customers when entering the Casino;
  • Listening to and solving customer complaints and opinions within professional limits;
  • According to the regulations, filing a non-compliance report or realising customer feedback;
  • Monitor slot machines and gaming areas to ensure they are functioning correctly;
  • Assist customers with slot machines issues and provide excellent customer service;
  • Providing basic technical support for customers with gaming issues;
  • Assist with promotions and events as required.


  • Previous experience in a customer service role;
  • Proficiency in Microsoft Office Suite;
  • Good English skill is mandatory; the ability to speak in any other language will be considered an asset;
  • Ability to work flexible hours, including evenings, weekends and public holidays.