Product Specialist

  • Basis:  Full-Time
  • Closing Date:  07 Aug, 2020
  • Job Ref:  KMP-54308

Job Description

The Product Specialist will be responsible for coordinating and bringing to market, new services for BMIT Technologies, as well as managing existing services.

As part of the product team, you will work closely with the technical and commercial teams to develop and manage an ICT product portfolio and actively define and develop customer propositions and product strategies.

Responsibilities:

  • Manage the development of new services and features assigned to your responsibility, including:
    • Assess inputs and ideas, determine and define product features and assist in sourcing of vendors
    • Build business case and development roadmap
    • Take products through the company‚Äôs product development process to ensure they deliver an excellent customer experience
    • Coordinate implementation, execution and user acceptance testing across the different departments and teams
    • Roll-out service or enhancements
  • Manage the lifecycles of products and services for which you are responsible:
    • Ensure that the products and services are continuously updated to latest market requirements, and in line with business and technology developments
    • Define USPs and regularly communicate updates to relevant teams
  • Keep the company up to date with market and technology trends and competition, and always keep us several steps ahead of the competition
  • Train and support sales and customer support teams on new products and services
  • Serve as an evangelist for our products through thought leadership and engagement on social media and at events

Qualifications and Requirements:

  • Graduate qualification in a business or technical field or equivalent working experience
  • Ideally working experience in an ICT role
  • Able to lead and communicate cross-functionally
  • Have a strong customer centric approach
  • Be able to work with minimal supervision