Bigbon Group

Shop Manager

  • Basis:  Full-Time
  • Closing Date:  09 Aug, 2024
  • Job Ref:  KMP-92229

Job Description

We are currently seeking a Shop Manager to join our team.

To manage the store on a day-to-day basis whilst balancing strategic goals of the Company. To run all aspects of the store operations in line with Company objectives.

Key Responsibilities

  • Stock Management
    • To ensure that order and replenishment are done timely and effectively
    • To ensure that the shop is merchandised according to the best sellers, current trends and following guidelines
    • To ensure that the stockroom is organised efficiently
  • Sales, Hours and Productivity
    • Sales: To use commercial information and product knowledge to drive sales and other activities in the shop using the internal tools provided.
    • Sales: To drive marketing initiatives and sales performance
    • Hours: To manage the budget for hours in the shop effectively
    • Rota: To plan effective scheduling that will ensure you have people in the right place at the right time
    • Productivity: To meet the budget or to have all procedures in place to make it happen, monitoring and taking corrective actions when necessary
    • Competitors awareness: To be aware, involved and give relevant feedback to appropriate parties such as brand managers, product managers, regional managers and teams
  • Shop Procedures and Cost Control
    • To meet the targets or to ensure that procedures are in place, driving them, monitoring and putting corrective actions in place when necessary
    • Security and shrinkage
    • Cash desk management
    • Administration management
    • Health and safety
    • Customer service
    • To follow the minimums of customer service consistently and drive the team to ensure that these minimums are maintained across the shop
  • Cost Control
    • To control stationary and general services, uniforms, etc.
  • People Management Procedures
    • To ensure that procedures are in place, driving the team, monitoring and putting corrective actions in place when necessary for all the following procedures Payroll and Payroll System (RotaCloud|PeopleHR)
    • HR: ER processes, sickness and absence management
    • Recruitment: To forward thinking and planning with low-cost initiatives

Skills and Attitudes

  • Strong leadership qualities and the ability to set goals and establish performance standards
  • Well-established planning skills and an ability to take a proactive approach to resolving issues
  • Strong interpersonal skills with an emphasis on building partnerships, managing conflict and influencing others
  • Ability to motivate people, instil accountability and achieve results
  • Proven record in coaching and developing people to improve performance and achieve professional goals
  • Excellent communication skills in listening, informing, oral and written
  • Ability to demonstrate commerciality involving current trends and forecasting future trends
  • Passionate about fashion, fabrics and company product