Arkadia Marketing Limited

Shop Supervisor

  • Basis:  Full-Time
  • Closing Date:  25 Dec, 2021
  • Job Ref:  KMP-66728

Job Description

We are seeking to recruit Supervisors to join our Fashion teams in Malta on a full-time basis. The chosen candidates would join the teams of Parfois and Orsay.

The selected candidates will be responsible to supervise the assigned retail outlet/s and coach all salespeople in order to provide excellent customer service and achieve sales targets.

Responsibilities include:

  • Ensures that products are in excellent condition and that shelving and displays are up to standard, clean, neat and presentable.
  • Maintains excellent product knowledge.
  • Ensures that staff is aware and motivated towards achieving the company goals.
  • Ensures Merchandising of the product is done in accordance to brand guidelines and as instructed by Superiors.
  • Carries out continuous on the job training with salespeople.
  • Refers to customers’ queries and complaints in a timely and efficient manner.
  • Ensures that weekly rosters promote equal and fair distribution of work. The said rosters need to have optimum levels of staff balancing staff availability and cost-effectiveness.
  • In the absence of the Shop Manager, ensures the below reports are completed:
    • Visual merchandising photo report and stock feedback as per mother company’s request.
    • Stock feedback report to Brand Manager.
    • Weekly staff feedback report for all team members to Brand Manager and HRM.
    • Daily action plans and checklists to the Brand Manager.
    • Any other reports specific to brand or in general as assigned by Brand Manager.

The ideal candidate would:

  • Is fluent in the English language, both verbal and written.
  • Has good leadership and teamwork skills.
  • Has good organizational and planning skills.
  • Has good computer skills.
  • Is passionate about fashion trends.