Job Description
We are a dynamically growing company in the Air Chartering business with a diverse fleet operating on a world-wide level. AirX Charter is an international company offering exposure to various markets and jurisdictions from around the world.
AirX is looking for a Catering Coordinator to join the Catering team in Malta. The Catering Coordinator will be reporting directly to the Catering Manager.
Role
As a Catering Coordinator you will be the first point of contact for brokers and clients for their needs related to catering for trips booked with us: work on their catering wishes together, custom make menus; as well as the first point of contact for our catering suppliers worldwide: place orders, check prices, monitor catering orders, find new suppliers if needed, work on constant catering quality improvement.
What will you do:
- Delivering exceptional VIP customer service to clients.
- Building-up and maintaining supplier relations.
- Dealing with catering options for flight reservations, checking availabilities and operational feasibilities.
- Following up with clients for confirmation and necessary catering options for flights.
- Updating CRM system for any future profile preferences.
- Coordinating catering arrangements and any other client requirements or offering alternative options in case of restrictions.
- Coordinating with the Sales team as necessary for trip requirements and budgets.
- Collaborating with team members, accounting and operations departments to ensure a full overview of smooth operations for daily operations.
Who are we looking for:
- Excellent written and oral communication skills in English – additional languages are beneficial.
- Ability to work in a team-oriented environment.
- Detail-oriented and have strong organizational skills.
- IT literate – knowledge of Microsoft Office.
- Experience in business Aviation or high-end charter clients is considered as an asset.
What we offer:
- A competitive salary package.
- Training and professional development.
- A friendly and performance-focused environment, where everyone’s perspective is heard, and every achievement valued.
Your personal data will be processed in accordance with the Candidates Privacy Policy.
