Advent Lifts Services Ltd

Aftersales Technician

  • Basis:  Full-Time
  • Closing Date:  19 Oct, 2023
  • Job Ref:  KMP-85341

Job Description

We are currently seeking an Aftersales Technician to join our team.


  • Carry out routine services of passenger, goods and car lifts.
  • Carry out emergency evacuations, fault finding and basic repairs if required.
  • Complete the necessary forms, reports, logs, and records as per departmental procedures.
  • Provide clear handing over to the client and close off required paperwork at end of the visit.
  • Make recommendations for repairs, improvements and upgrades to clients on site and pass on proposals to sales executives.
  • Participate in on-call duties according to schedule in order to attend to clients’ needs accordingly.
  • Communicate effectively with clients, colleagues and other parties.
  • Build positive relationships with customers, apply excellent customer care at all times and oversee the preservation of both the clients’ and company’s property and equipment.
  • Be aware of electrical, mechanical and chemical health and safety issues; also understand appropriate manual handling techniques.
  • Attend any training provided by the Company and sit for the respective assessments accordingly.
  • Maintain customer’s trust by keeping service information confidential.
  • Follow all company’s filed procedures and protocols.
  • Any other duties as may be necessary from time to time.


  • Possess good verbal and written communication skills in English and, preferably, Maltese.
  • Meticulous attention to detail.
  • Demonstrate confidence in his / her ability.
  • Thorough analytical and problem solving skills.
  • A respectful, courteous and positive attitude.
  • Ability to troubleshoot, test, repair and service technical equipment.
  • Able to understand technical diagrams and manuals.
  • Familiarity with mobile tools and applications.
  • Willingness to learn and apply knowledge gained from other colleagues, training and documentation.


  • Must demonstrate an ability to work safely and effectively in a similar technical environment.
  • Must demonstrate a willingness to learn from other colleagues, training and documentation.
  • Candidates must have a minimum of 1 year experience in any technical field (lifts or electrical installations preferred).
  • Preferably MQF Level 5 diploma or MQF Level 4 certificate in Electrical / Mechanical subjects.
  • Excellent written and oral proficiency in English and preferably also Maltese.
  • Possess a valid driving license B (Manual).