Administration | Leadership | Learning & Development | Management | Project Management

Bespoke Workshop: Supervising for Better Results

An appropriate supervisory intervention in the workplace can consistently improve your team’s performance and increase the employee retention rate of your firm. Practical supervision provides both emotional and technical support, it’s a means of tracking results, it praises effective work and it genuinely understands your staff’s needs. Leaders should aspire to supervise with confidence, integrity and authenticity.


Start Date

20 Hours




EY Connect Learning

Course Provider

€ Varies







Course Fees

€ Varies

What you'll learn

This 20-hour bespoke workshop is specifically designed for Managers who want to have a deeper understanding of the most effective supervising techniques. The course outline shown below is illustrative and can be fully tailored to your specific company and industry. The sessions can be held virtually or in person and will be scheduled according to your requirements.

Our approach to learning is grounded in specific experience of designing and implementing targeted learning solutions across all major business sectors and our success is founded on delivering measurable, sustainable results:

  • Rich participant-centric methods
  • Action-oriented
  • EY sector knowledge
  • Leader-led programme development
  • Case Study Learning

Course Modules

  • The role and responsibilities of a supervisor
  • Become self-aware of your abilities and restrictions as a supervisor
  • Deal with the unexpected
  • Focus attention on results and drive performance
  • The importance of remaining objective and articulating the facts
  • Gain knowledge on decision-making and risk assessment techniques
  • Manage time effectively by prioritising, doing and delegating
  • Learn how to delegate effectively; practice clear delegation of tasks to match employee’s ability
  • Measure employee results/performance
  • Create an environment of accountability; work with goal setting for individuals and teams
  • Grasp new methods of analyzing risks in problem-solving to provide effective solutions
  • Develop people to increase team performance
  • Discern the benefits of developing a coaching culture at the workplace
  • Methods of coaching people into new skills (the basic coaching principles, models and techniques)
  • Give feedback/criticism with impact and empowerment
  • Deal with conflict and difficult people
  • Set goals for coaching, establishing a safe space for learning and implementing accountability
  • Aligning the coaching style to the learner’s characteristics and learning needs
  • Build trust in a team
  • Cultivate an environment of respect vs fear
  • Learn how to drive the team; Set clear goals, for the team, themselves and every team member
  • Manage people through interpersonal skills;
  • Assertive behaviour in communication as a management tool
  • Motivate for full engagement
  • Get creative with people to solve problems

Course Provider

About EY Connect Learning

EY Connect Learning organises and provides professional training and continuing professional development through in-person sessions and virtual learning programmes. We offer world-class training, learning and development programmes in order to develop skills, including accounting and technical knowledge, regulatory updates, professional skills, and soft skills. These are aimed at professionals in various industries and lines of business, as well as, students who would like to further their education.

On a global level, the firm is constantly developing training material, coaching programmes and content, that can be leveraged, and which can be tailored for specific sectors, markets, and industries. Due to our global organisation we have a pan-European network of subject matter experts who share knowledge and market insights, which we use to keep our learning solutions up-to-date, relevant and impactful for learners.

In addition, the firm has a global pool of experienced coaches and mentors that can and would be willing to contribute towards high quality delivery and consistency on all learning programmes.

Submit interest in course

Please Login Before Accessing This Form.

Similar courses

21 Academy Undergraduate Certificate in Events Management
Online 9 Months PT Part-Time MQF Level 5
Hospitality | Management €1,850
CMBS Award in Coaching and Mentoring (Business Administration)
In-Person 1 Month Full-Time MQF Level 7
Administration | Communication | Learning & Development €1,440
CMBS Award in Project Management in Practice (Business Administration)
In-Person 2 Month Full-Time MQF Level 7
Administration | Leadership | Management | Project Management €1,400